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Refund & Cancellation Policy
At Nutech Industries, we strive to deliver high-quality products and services that meet your expectations. However, if for any reason you are not completely satisfied with your purchase, we offer a 24-hour money-back guarantee.
If you wish to request a refund, you must contact us within 24 hours of your payment. We will gladly process a full refund, subject to any applicable deductions for legal documentation, processing charges, or services already rendered.
To initiate a refund request, please send an email to Salesnutechindustries@gmail.com with your order details and reason for the request. Our team will review your request promptly and respond accordingly.
At,NutechIndustries, we are dedicated to ensuringcustomer satisfaction and aim to maintain a fair and transparent cancellation process. In line with this commitment, we have adopted a customer-friendly yet structured cancellation
policy, as outlined below:
1.Timeframe for Cancellation Requests
Cancellations will only be considered if the request is submitted within 24 hours of placing the order. Requests made after this period may not be accepted, as the order processing may already be underway.
2.Operational Stage Restriction
If an order has already been communicated to our operations team and the execution process has begun, such cancellation requests will not be entertained.Once the assignment process is initiated, the order is considered final and non-cancellable.
3.Refund Consideration
All cancellations and any associated refund requests will be strictly subject to the terms outlined in our Refund Policy, which may be updated or revised periodically.Customers are advised to review the most recent version of the Refund Policyavailable on our official website or upon request.
4.Same-Day Delivery Orders
Orders placed under the same-day delivery category are not eligible for cancellation under any circumstances due to the immediate nature of their processing and delivery.
5.Promotional and Discounted Offers
Products or services purchased under special promotional offers or discounts-particularly during festive or special occasions such as New Year,Pongal, Diwali, Independence Day, Foundation Day, and similar events—are non-cancellable. These offers are time sensitive and tailored for specific events, making them ineligble for cancellation or modification once the order is confirmed.
6.Special Circumstances
In exceptional cases such as duplicate payments or technical errors, cancellation and refund requests will be reviewed by our support team on a case-by-case basis.Approval in such cases is at the sole discretion of Nutech Industries and subject to verification and internal approval.